Terms of service

Terms of Service

Effective Date: 2025-01-01

Welcome to abay.com. These Terms of Service ("Terms") outline the rules and conditions for using our website and services. By visiting our site or purchasing from us, you agree to these Terms.

1. Overview

This website is operated by abay.com, a fashion brand offering modern, modest, and street-style clothing. Throughout the site, the terms "we", "us", and "our" refer to abay.com.

By accessing our website or purchasing any product, you agree to be bound by these Terms, including any additional policies referenced herein or available by hyperlink.

2. Eligibility

You must be at least the age of majority in your country or region to use this site or place an order. By using the site, you confirm that you meet this requirement.

3. Product Information & Availability

  1. We do our best to ensure all product images, descriptions, and pricing are accurate.
  2. Due to screen variations, actual colors may differ slightly from what you see online.
  3. We reserve the right to modify or discontinue any product at any time without notice.

4. Pricing & Payments

  1. All prices are listed in [your base currency, e.g., AED or USD] and are subject to change without notice.
  2. We accept major payment methods including Visa, Mastercard, PayPal, Apple Pay, and others.
  3. In the case of pricing or typographical errors, we reserve the right to cancel orders and refund any incorrect charges.

5. Shipping & Delivery

  1. Orders are usually processed within [1–3 business days for local orders / 10 - 30 days for international orders (excluding weekends and public holidays)].
  2. Delivery times vary by location and shipping method selected at checkout.
  3. We are not responsible for delays caused by couriers, customs, or unforeseen events.
  4. For international orders, additional customs duties or taxes may apply.

6. Returns & Exchanges

  1. You may return items within [7–14 days] of delivery, provided they are unused, unworn, and in original packaging.
  2. Refunds are issued to the original payment method after inspection.
  3. Sale items, accessories, and custom pieces are final and cannot be returned.
  4. Return shipping fees are the customer’s responsibility unless the item is defective or incorrect.

7. User Accounts

  1. If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials.
  2. You agree to provide accurate and current information.

8. Intellectual Property

All content on this website — including images, designs, logos, graphics, and text — is owned by abay.com or its licensors and is protected by intellectual property laws. You may not use any content without our express written permission.

9. Prohibited Activities

You agree not to:

  1. Use our site for any unlawful purpose.
  2. Attempt to breach the security of the site.
  3. Interfere with or circumvent the security features of the website.

10. Disclaimer of Liability

All products and services are provided “as is” and “as available” without warranties of any kind. We do not guarantee that your use of our service will be error-free or uninterrupted. In no event shall abay.com be liable for any damages related to your use of our products or website.

11. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Continued use of the website following any changes indicates your acceptance of those changes.

12. Contact Us

If you have any questions regarding these Terms, please contact us at:
📧 info@abay.com
🌍 www.abay.com