Processing Time

• Orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping & Delivery

• Standard Shipping: 5–10 business days
• Express Shipping: 2–5 business days
  
• Shipping costs are calculated at checkout. Delivery times may vary during peak periods.

Order Tracking

• Tracking information will be emailed once your order has shipped.

Customs & Duties

• Customers are responsible for any customs fees, taxes, or import duties.

Lost or Damaged Packages

• We are not responsible for lost or damaged shipments. Please contact the carrier directly to file a claim.

Returns

• We accept returns within 30 days of delivery. Items must be unused, in original condition, and in original packaging.

Refunds

• Once we receive and inspect your return, we’ll notify you about the approval. Approved refunds will be issued to your original payment method.

Exchanges

• We only replace items if they are defective or damaged. Contact us for exchange requests.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

Non-Returnable Items

• Gift cards, sale items, and personalized products are final sale and cannot be returned.